Privacy Policy

Last Updated: February 16, 2026

At Still Waters Safaris, we respect your privacy as we do our own. This policy outlines how Still Waters Safaris Company Limited collects, uses, and protects your data. We are committed to transparency and compliance with international data protection standards, including the GDPR.

1. Information We Collect

We collect information necessary to plan your trip and improve our services:

  • Personal Details: Names, contact details, passport information (required for park permits), and dietary requirements.
  • Digital Identifiers: We use cookies and local storage to understand how you use our site and to attribute referrals from our partners via "Invitation Keys."
  • Performance Data: We use Vercel Analytics and Speed Insights to monitor site performance and user experience in an anonymized manner.

2. How We Use Your Data

Unlike mass-market operators, we never sell your data to third parties. Your information is used strictly to:

  • Secure park permits with TANAPA (Tanzania National Parks Authority).
  • Book accommodations, internal flights, and specialized activities.
  • Communicate with you regarding your inquiry or booking.
  • Send our "Inner Circle" newsletter (only if you have explicitly opted in).

3. Data Retention & Sub-Processors

We share data with trusted partners only when essential for your journey:

  • Resend: For managing our newsletter and sending inquiry notifications.
  • Sanity: For managing site content and partner connection data.
  • Vercel: For hosting and performance analytics.

4. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your data ("Right to be Forgotten").
  • Withdraw consent for marketing communications at any time.

5. Payment Security

We do not store credit card details. All payments are processed through secure, encrypted gateways including WeTravel and Direct Bank Transfer.

Questions or data requests? Contact our Data Officer at info@stillwaterssafaris.co.tz