Still Waters Safaris | Luxury Tanzania Tours by the Kessy Sisters

Thank you for choosing Still Waters Safaris. We are committed to providing you with exceptional service on your safari and beach adventure. To ensure a smooth and transparent booking process, please review our no refund policy below.

Itinerary Confirmation

Your itinerary is considered confirmed once you book with Still Waters Safaris. By confirming, you agree to the terms and conditions of this policy.

Non-Refundable Bookings

All bookings are non-refundable. This means that once your itinerary is confirmed and payment is processed, no refunds will be issued for any reason, including changes in travel plans, cancellations, or early departures.

Modification Policy

We will do our best to accommodate itinerary modifications, subject to availability. However, changes such as dates or trip duration may incur additional charges. These will be communicated to you at the time of modification.

Force Majeure

Still Waters Safaris is not responsible for service disruptions due to events beyond our control, such as natural disasters, government actions, or labor disputes. In such cases, no refunds or compensation will be provided.

No-Show Policy

Failure to arrive for your trip will result in a deposit charge, and no refund will be given.

Incidentals and Damages

You are responsible for any additional charges incurred during your trip, such as drinks, souvenirs, or purchases not included in your invoice/quote. These charges will be billed directly to you.

Discretionary Refunds

While our policy is generally no refunds, Still Waters Safaris reserves the right to make exceptions or provide discretionary refunds in exceptional circumstances, solely at our discretion.

By confirming your itinerary, you acknowledge that you have read, understood, and agreed to this no refund policy. If you have any questions, please contact our customer service team before booking.

Thank you for choosing Still Waters Safaris. We look forward to providing you with an unforgettable experience in Tanzania and Africa!